Can My Family Members Choose a Different Dentist or Dental Office?
Select Plan subscribers are required to select a participating dentist prior to receiving coverage, but may select a different dentist or dental office for each family member in the program by going online or calling Customer Service at 888.518.5338.
ePPO and Discount Program subscribers must use a participating network dentist, but are not required to select a dentist. Each family member in the program may also receive care from different participating dentists and dental offices.
PPO subscribers and their family members in the program may receive dental care from any licensed dentist and are not required to select a dentist. However, members should always consider using a participating network dentist to maximize their out-of-pocket savings. To learn more about in-network savings, visit EOB and select “In-Network Advantages” in the PPO section.