Dominion's office hours are 8:30 a.m. to 4:30 p.m. Eastern, Monday through Friday. Service Team Associates are available from 7:30 a.m. to 6:00 p.m. Eastern, Monday through Friday, at 888.518.5338. After business hours, members have access to certain functions via our Interactive Voice Response (IVR) system.
You may also access your account 24/7 on Dominion’s secure member portal at DominionMembers.com and the MyDominion mobile app available for download at Mobile.
DOMINION NATIONAL IS A LEADING INSURER AND ADMINISTRATOR OF DENTAL AND VISION BENEFITS. We seek a better way to serve you, so you can focus on what makes you extraordinary and fulfilled.
How do I Contact Dominion National?
What are your hours of operation?
Yes, Dominion understands that each of our customers is unique and has different communication preferences so we’ve created a variety of online tools to provide you with instant access to your account whenever and wherever you need it. To ensure you always have access to real-time benefit information, we encourage you to sign up for the below online resources where you may view your digital ID card, find a provider and more.
Member Portal
DominionMembers.com
Go Mobile Communication Service
Register by calling 888.596.0716 or texting “DN GO” to 73529
MyDominion Mobile App
Download at Mobile