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As a leading insurer and administrator of dental and vision benefits, we are committed to serving you, so you can focus on what makes you extraordinary and fulfilled.
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We are committed to helping build healthier communities by providing dental and vision benefits that meet today’s needs.
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We are committed to helping build healthier communities by providing dental and vision benefits that meet today's needs. Our products offer access, flexibility, convenience and value-added member benefits. Selecting the right dental and vision benefits is important. Dominion is here to make it easy and help you make an informed decision.
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Frequently Asked Questions
The maximum dollar amount that the plan will pay toward the cost of dental care within the specified period per member. Maximum is shared for in-network and out-of-network services (if covered).
The Select Plan and Discount Program cover most pre-existing conditions, including coverage for missing teeth. The PPO program may have certain restrictions, which are best described in the pre-enrollment brochure, Coverage Schedule and other distributed materials.
Yes, each family member in the program may choose a different dentist or dental office.
Select Plan subscribers are required to select a participating dentist prior to receiving coverage, but may select a different dentist or dental office for each family member in the program by going online or calling Customer Service at 888.518.5338.
ePPO and Discount Program subscribers must use a participating network dentist, but are not required to select a dentist. Each family member in the program may also receive care from different participating dentists and dental offices.
PPO subscribers and their family members in the program may receive dental care from any licensed dentist and are not required to select a dentist. However, members should always consider using a participating network dentist to maximize their out-of-pocket savings. To learn more about in-network savings, visit EOB and select “In-Network Advantages” in the PPO section.
Select Plan subscribers are required to select a participating dentist prior to receiving coverage. If a Select Plan member wants to change his or her dentist or dental office, he or she may do so at any time by emailing through the online contact form or calling Customer Service at 888.518.5338. If notification is received by Dominion on or before the 20th of the month, the change will be effective on the first of the following month. All outstanding bills with the current dental office MUST be paid before the change will be made effective.
ePPO and Discount Program members must use a participating network dentist, but may change dentists at any time.
PPO members may receive their dental care from any licensed dentist and may change dentists at any time. Members should always consider using a participating network dentist to maximize their out-of-pocket savings. To learn more about in-network savings, visit EOB and select “In-Network Advantages” in the PPO section.
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