Can I Change My Dentist?
Select Plan subscribers are required to select a participating dentist prior to receiving coverage. If a Select Plan member wants to change his or her dentist or dental office, he or she may do so at any time by emailing through the online contact form or calling Customer Service at 888.518.5338. If notification is received by Dominion on or before the 20th of the month, the change will be effective on the first of the following month. All outstanding bills with the current dental office MUST be paid before the change will be made effective.
ePPO and Discount Program members must use a participating network dentist, but may change dentists at any time.
PPO members may receive their dental care from any licensed dentist and may change dentists at any time. Members should always consider using a participating network dentist to maximize their out-of-pocket savings. To learn more about in-network savings, visit EOB and select “In-Network Advantages” in the PPO section.