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DOMINION NATIONAL IS A LEADING INSURER AND ADMINISTRATOR OF DENTAL AND VISION BENEFITS. We seek a better way to serve you, so you can focus on what makes you extraordinary and fulfilled.

Home > Member Satisfaction

 

We are responsive, fast, accurate and convenient.1

 

Insurance IconIn our most recent Member Satisfaction Survey, 97% of the respondents were satisfied with Dominion as its dental plan.2
Insurance Icon Less than 0.01% of our customer calls are related to service issues.
Calendar IconAverage response time to website inquiries within 1 business day.
Calendar Icon ID cards and member packets are mailed within 4 days of enrollment.
Tooth Icon Access to over 30,000 dentist listings in our region and over 300,000 nationally.
Calendar Icon 98.0% of all claims were processed in fewer than 30 days.
Health Icon Secure online access for groups, members and dentists minimizes phone calls.
Health Icon Access to over 60,000 vision provider listings nationally.
 
 
1 Dominion National Internal Performance Report, 2017.
2 Dominion National Member Satisfaction Survey, November 2017.
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