DOMINION NATIONAL IS A LEADING INSURER AND ADMINISTRATOR OF DENTAL AND VISION BENEFITS. We seek a better way to serve you, so you can focus on what makes you extraordinary and fulfilled.

Home > Member Satisfaction

 

We are responsive, fast, accurate and convenient.1

 

In our most recent Member Satisfaction Survey, 97% of the respondents were satisfied with Dominion as its dental plan.2
Less than 0.01% of our customer calls are related to service issues.
Average response time to website inquiries within 1 business day.
ID cards and member packets are mailed within 4 days of enrollment.
Access to over 30,000 dentist listings in our region and over 300,000 nationally.
98.0% of all claims were processed in fewer than 30 days.
Secure online access for groups, members and dentists minimizes phone calls.
Access to over 60,000 vision provider listings nationally.
 
 
1 Dominion National Internal Performance Report, 2017.
2 Dominion National Member Satisfaction Survey, November 2017.

 

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